STANDARD SHIPPING- FedEx GROUND
FedEx Standard Overnight & FedEx 2 DAY: If you select FedEx Standard Overnight or FedEx 2 DAY, your order must be placed by 9:00 am PST for it to be shipped out the same day. Shipping cost will be calculated by the method chosen, weight of the package, and destination.
USPS ORDERS: USPS rates are based on weight and destination. You can either select USPS as your shipping method on our website, or over the phone.
PO BOX & APO/FPO: All PO Box and APO/FPO orders MUST be shipped via USPS. USPS rates are based on weight and destination. If UPS is selected as the shipping method when you checkout, the order will not be shipped and it will delay your order.
INTERNATIONAL ORDERS: Please call 888-324-4600 for a shipping quote for all International orders.
PROCESSING TIME: Orders ship from our warehouse within 2 business days of receipt of order. Please allow additional processing time for all orders place during November and December.
DELIVERY: We are not responsible for incorrect mailing addresses. However, we reserve the right to make corrections if an error does occur on the address provided for recipient. We are not responsible for packages left unattended by UPS or FedEx at your doorstep.
DAMAGED PACKAGES: If an order is damaged upon receipt, please notify us at 888-324-4600. Do not throw away any of the damaged packaging. FedEx requires proof of damage and we may ask for a digital image of the damaged package. To receive a new order, we may require you to ship us back the damaged order.
TRACKING INFORMATION: Once the order is shipped, an email from FedEx or USPS will be sent to you with the tracking information.